Introduction

At BigSeller, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using BigSeller, you agree to the collection and use of information in accordance with this policy.

Data Controller

The data controller responsible for processing your personal data is:

• LLC «BIGSELLER»
• Email: privacy@bigseller.com (for privacy-related inquiries)

What Data We Collect

We collect several types of information to provide and improve our service:

Personal Data

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Business information (company name, tax identification number)
• Payment and billing information
• Profile information and preferences

Usage and Technical Data

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited, time spent, and interaction data

How We Use Your Data

We use the collected data for various purposes:

• To provide, maintain, and improve our service
• To communicate with you about your account, updates, and customer support
• To analyze usage patterns and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Contract: To perform a contract with you or take steps at your request before entering into a contract
• Legal obligation: To comply with our legal obligations
• Legitimate interests: For our legitimate business interests, such as improving our services and preventing fraud

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right of Access You have the right to request copies of your personal data.
• Right to Rectification You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure You have the right to request that we erase your personal data, under certain conditions.
• Right to Data Portability You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Right to Object You have the right to object to our processing of your personal data, under certain conditions.
• Right to Restrict Processing You have the right to request that we restrict the processing of your personal data, under certain conditions.

To exercise any of these rights, please contact us at privacy@bigseller.com. We will respond to your request within one month.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Essential Cookies

These cookies are strictly necessary for the website to function properly. They cannot be disabled in our systems.

• Authentication and session management cookies
• Security and fraud prevention cookies
• User preference and settings cookies

Analytics Cookies

We may use analytics cookies to understand how visitors interact with our website. These cookies help us improve our service by providing information about areas visited, time spent, and any issues encountered.

You can manage your cookie preferences through your browser settings or our cookie consent banner. However, disabling certain cookies may affect the functionality of our service.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security monitoring and vulnerability assessments
• Regular data backups and disaster recovery procedures

Data Sharing and Disclosure

We do not sell your personal data. We may share your data in the following circumstances:

Service Providers

We may share your data with third-party service providers who perform services on our behalf, such as hosting, payment processing, and analytics. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your data if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@bigseller.com